We want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items. You have the right to cancel or return the purchase within 14 days without giving any reason. You also have these rights where goods are not as described, not fit for purpose or not of satisfactory quality. You have the right to return or cancel your order for any reason within 14 days beginning with the day you receive the item (please see our Conditions of Use & Sale)
The transport cost won’t be refunded and transport of the returned item is for your own risk. Make sure you have a track and trace number in case the package gets missing.
You can only return a product if the products are complete and in an unused and totally undamaged condition. When an artwork is especially produced for you it isn’t possible to cancel or return your artwork.
To exercise your cancellation please send an email to firstname.lastname@example.org and return the product to Galerie Wilms, Nieuwstraat 50, 5911 JV Venlo, The Netherlands.
We can send your artwork to all over the world. The transport cost will be shown during the payment process. It’s also possible to pick up the artwork in the gallery.
We want to reduce the possibility that an artwork gets lost or damaged during transport. Therefore we send all the artworks with a minimum price of €200,- with an insured service.
If however you want to discuss the transport prices with us, please feel free to contact us and we’ll try our best to satisfy your wishes.
All items will be delivered within 1-2 weeks, depending on the country of delivery. Some artworks will be produced especially for you and therefore have a production time, this is subscribed in the details of the artwork. When you want to receive the product before a certain date you can contact us and we will do our best to make this possible.
Can I buy with KunstKoop?
The KunstKoop from the Mondriaan Fund offers individuals living in the Netherlands the possibility to purchase an artwork in monthly installments, without any interest. The aims of this service is to encourage private individuals to buy art and in in doing so to generally stimulate the art market. The program is widely used, with around 120 art galleries across the Netherlands participating.
When can the KunstKoop be used?
– The KunstKoop can be used for artworks or works of design produced after 1945 by living artists or designers.
– The KunstKoop can be used by individuals aged 18-74 (the loan must be finished before the age of 76), living in the Netherlands.
Please send an email to email@example.com and we will get in touch with you.
Read more about the Kunstkoopregeling: